Never worry about customer support emails again
You invest in a monthly plan that matches your ticket volume (starting at $600/m).
You get an experienced customer support team to manage your day to day email requests and internal documentation.
We specialize in small online businesses so you won't lose the personal touch that your customers love ❤️!
We are really really excited about customer support emails
“Evergreen Support has been so incredibly easy to work with. They got up to speed quickly and integrated into our team seamlessly. Their help has freed up hours of time on our staff, allowing us to focus on other revenue driving projects while knowing that our customers are being very well taken care of. I highly recommend working with them!”
“Our company and customers can’t speak highly enough of their degree of service excellence, communication promptness, and support strategy. We’ve experienced such an improvement in customer request organization, response, and community management. Evergreen is thoughtful, personal, and now an integral part of our business operations. Their expertise in reliable and professional service solutions brings everything full circle for our customers from product experience to sales journey. Thank you Emma and Ellis!”
“I can't thank you enough for creating this service. It's made a huge difference in my business and in my stress level. I love knowing that all my emails are answered promptly and efficiently, by people who really care about providing great support. It's also been a big relief to me to be able to focus on other parts of my business, knowing that your team is taking care of those customer emails.”
“Evergreen Support has been a godsend for our growing company. Onboarding them to our company workflows and technology stack was a breeze. Ellis and Emma are quick learners, efficient workers and always extremely professional with customers. I can't recommend them enough!”
What We Do
1. Answer your customer support requests in 24 hours or less Monday - Friday.
2. Document your customer support processes.
3. Identify trends and key issue for customers. Let you know about them so we can work together to improve the processes.
4. Work as a customer support team. That means we cover each others vacations and sick days. You get great customer support every business day.
We do all this at a fraction of the cost of hiring an in house customer support team
Yep, that is it. No fancy marketing lingo.
Just your customer support taken care of each day by a team that cares.
Let us handle your customer support 📥
Spend your time working on your business instead of in your business.
Hi there, nice to meet you 👋
Emma and Ellis met working together at a startup in 2021. When the startup didn't work out we knew we still wanted to keep working together. We decided to build our own online business solving a real problem we experienced. Evergreen Support was created!
Ellis Annichine
Co-Founder
Ellis is a people person extraordinaire based in Pennsylvania. She has over 12 years experience in business operations and loves learning new skills.
Emma Fletcher
Co-Founder
Emma is the self proclaimed "nerdy one" who loves helping both customers and business owners. She has a background in Software Engineering and Ecommerce and is particularly delighted by niche businesses.
Ashley Bryan
Lead Customer Support Specialist
Ashley loves helping people through big and small issues. She can't wait to assist you and your customers!
Glory Eke
Customer Support Specialist
Glory has over 10 years of customer support under her belt and is ready to take your support operation to the next level.
Denise Woda
Customer Support Specialist
Denise is both a customer experience guru and board game enthusiast. With a drive for problem solving, she looks forward to helping find and create customer solutions!
Chance Marine
Customer Support Specialist
Chance has a passion for problem solving and thinking outside of the box. Having an extroverted personality, he’ll be more than happy to handle all of your customer service needs!