Never worry about customer support emails again
You invest in a monthly plan that matches your ticket volume (starting at $500/m).
You get an experienced customer support team to manage your day to day email requests and internal documentation.
We specialize in small online businesses so you won't lose the personal touch that your customers love ❤️!
We are really really excited about customer support emails
What We Do
1. Answer your customer support requests in 24 hours or less Monday - Friday.
2. Document your customer support processes.
3. Identify trends and key issue for customers. Let you know about them so we can work together to improve the processes.
4. Work as a customer support team. That means we cover each others vacations and sick days. You get great customer support every business day.
We do all this at a fraction of the cost of hiring an in house customer support team
Yep, that is it. No fancy marketing lingo.
Just your customer support taken care of each day by a team that cares.
Hi there, nice to meet you 👋
Emma and Ellis met working together at a startup in 2021. When the startup didn't work out we knew we still wanted to keep working together. We decided to build our own online business sovling a real problem we experienced. Evergreen Support was created!
Ellis is a people person extraordinaire based in Pennsylvania. She has over 12 years experience in business operations and loves learning new skills.
Emma is the self proclaimed "nerdy one" who loves solving problems and data driven decisions. She has a background in Software Engineering and Ecommerce.
Customer Support Specialist
Ashley loves helping people through big and small issues. She can't wait to assist you and your customers!