Never worry about customer support emails again

You invest in a monthly plan that matches your ticket volume (starting at $600/m).

You get an experienced customer support team to manage your day to day email requests and internal documentation.

We specialize in small online businesses so you won't lose the personal touch that your customers love ❤️!

“Evergreen Support has been so incredibly easy to work with. They got up to speed quickly and integrated into our team seamlessly. Their help has freed up hours of time on our staff, allowing us to focus on other revenue driving projects while knowing that our customers are being very well taken care of. I highly recommend working with them!”

Tiffany Jones
Co-CEO, Lime Technology

“Our company and customers can’t speak highly enough of their degree of service excellence, communication promptness, and support strategy. We’ve experienced such an improvement in customer request organization, response, and community management. Evergreen is thoughtful, personal, and now an integral part of our business operations. Their expertise in reliable and professional service solutions brings everything full circle for our customers from product experience to sales journey. Thank you Emma and Ellis!”

Davis Mersereau
VP | Director Business Development, Sharkbanz

“I can't thank you enough for creating this service. It's made a huge difference in my business and in my stress level. I love knowing that all my emails are answered promptly and efficiently, by people who really care about providing great support. It's also been a big relief to me to be able to focus on other parts of my business, knowing that your team is taking care of those customer emails.”

Marc LG
Founder, PowerImporter

“Evergreen Support has been a godsend for our growing company. Onboarding them to our company workflows and technology stack was a breeze. Ellis and Emma are quick learners, efficient workers and always extremely professional with customers. I can't recommend them enough!”

Spencer Jones
Unraid Marketing and Communications Manager

What We Do

1. Answer your customer support requests in 24 hours or less Monday - Friday.

2. Document your customer support processes.

3. Identify trends and key issue for customers. Let you know about them so we can work together to improve the processes.

4. Work as a customer support team. That means we cover each others vacations and sick days. You get great customer support every business day.

We do all this at a fraction of the cost of hiring an in house customer support team

Yep, that is it. No fancy marketing lingo.
Just your customer support taken care of each day by a team that cares.

Let us handle your customer support 📥

Spend your time working on your business instead of in your business.

Hi there, nice to meet you 👋

Emma and Ellis met working together at a startup in 2021. When the startup didn't work out we knew we still wanted to keep working together. We decided to build our own online business solving a real problem we experienced. Evergreen Support was created!

  • Ellis Annichine

    Co-Founder

    Ellis is a people person extraordinaire based in Pennsylvania. She has over 12 years experience in business operations and loves learning new skills.

  • Emma Fletcher

    Co-Founder

    Emma is the self proclaimed "nerdy one" who loves solving problems and data driven decisions. She has a background in Software Engineering and Ecommerce.

  • Ashley Bryan

    Customer Support Specialist

    Ashley loves helping people through big and small issues. She can't wait to assist you and your customers!

  • Glory Eke

    Customer Support Specialist

    Glory has over 10 years of customer support under her belt and is ready to take your support operation to the next level.

Frequently asked questions